If you contact us
If you ask for a price or send us drawings, we use your name, contact details, address and files to price and carry out your job, and to keep the records the law requires (certificates and building-regs notifications). We keep job records for 6 years.
If you upload plans
Your file is held in our private storage (with our hosting provider, Vercel) only while it's read. Our AI provider (Anthropic) reads it, then we delete it. We ask the AI to leave out any names or addresses on the drawings.
If you send a form
Your details (and any photo) are emailed to us and kept in our private storage with our hosting provider, Vercel, so we can reply and do the job.
Who we share them with
Only who the law needs: our registration scheme and building control receive the details needed to notify and certify your work. We never sell your details or share them for anyone else's marketing.
Why did I get a letter?
When a planning application is approved, the council publishes it on its public planning register: the site address, a description of the work and the decision. We may write to properties with newly approved building work to offer electrical work.
We use only the site address, the planning reference and the type of work. We don't use applicants' names, look up phone numbers or emails, or buy data about you. Letters are addressed to "The Owner / Occupier", and we write at most twice about one application.
Stop us writing
Tell us any way you like: email hello@approvedinstalls.co.uk, call 07535 585409 or WhatsApp. Give us the address on the letter. We'll add it to our do-not-contact list straight away.
Our legal basis
For jobs you ask about, we use your details to take steps towards and carry out a contract with you. For letters, we rely on legitimate interests under UK GDPR: offering a relevant local service to a property where approved building work is about to happen. You can object at any time and we'll stop.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to us using it. Email hello@approvedinstalls.co.uk. If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
Who we are
Approved Installs · hello@approvedinstalls.co.uk · 07535 585409